Craft Bits Customer Feedback

Submitted by
Name: sandra

Comments:
parcel hadnt arrived so emailed them. they emailed back very quickly even though they were closed for christmas and gave some suggestions on what to do. Sure enough my parcel was waiting at the royal mail office. i had a moan to them as no card had been left but well impressed with craft bits response, especially as they are closed.
One happy crafter :D

Added: 02/01/2014

Submitted by
Name: Louise

Comments:
Really impressed with service, ordered Sunday, email confirmation Monday being despatched and got it today. Very happy. Bubbled wrapped up too which saves me time. Mum will be happy. Thank you, will order again. Xxx

Added: 10/12/2013

Submitted by
Name: Stewart

Comments:
Yey!! Quality service!.. Ordered Sunday .. Was sent on Monday... Received parcel Tuesday morning! Yey!!...my jingle bells.
Will def be using craftbits again :cool:

Added: 10/12/2013

Submitted by
Name: Sonia Fenney

Comments:
Placed Order on 11.11.2013 and still waiting for my wool.
No goods have arrived and no refund issued, despite my requests.
No tracking number provided in order for me to check with Royal Mail where wool is.
Very dissastified.
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adminTuesday, 3 December 2013 13:01
Other customers please note - this lady did NOT order from Craft Bits so her issue is not with us !
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admin Wednesday, 15 January 2014 15:00
We have had a update from the company she did order from. RM first class do not have tracking numbers and she was told this on several occations. They gave her all the information they could but she did NOT contact her local RM office.

Added: 03/12/2013

Submitted by
Name: Forest Hand Knits

Comments:
Order delivered very quickly as usual, thank you. :D

Added: 28/11/2013

Submitted by
Name: Mini

Comments:
packet arrived saturday 23 nov. No problems, very pleased

Added: 23/11/2013

Submitted by
Name: Mary Murray

Comments:
Order arrived on Wednesday morning. Thank you for great service. I will definitely order from you again. :D

Added: 14/11/2013

Submitted by
Name: Katie

Comments:
Brilliant quick service. Will definitely use again.

Added: 11/11/2013

Submitted by
Name: Lin Mundy

Comments:
Received following day - thank you so much, my order is perfect!!

Added: 10/11/2013

Submitted by
Name: Karon Boles

Comments:
:D Absolutely delighted! Your order arrived on Saturday morning. thank you very much

Added: 10/11/2013